The website shows “your transaction cannot be completed” when I try to checkout.

If the website shows “your transaction cannot be completed” and you are sure you have typed all the details correctly, this could be due to your bank blocking the transaction. This happens occasionally for customers who are overseas where transactions are flagged as fraud by the customer’s bank. You would have to contact your bank to confirm if this is the case.

Alternatively you could select “Paypal” as your payment method on the first page of our checkout. With this method you can still use your credit/debit card but you will be taken to the paypal website to make payment.